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  • How can I reuse my diptyque candle jar?
    It is a wonderful idea if you want to reuse your diptyque candle jar.  Once the wax has burnt out, the glass can be reused to bring character to a workspace, make a stylish bathroom tidy or brighten up a living room. We recommend this quick and easy method for ...
  • How do I go about choosing a candle?
    You will find the notice inside the product box. When it comes to choosing your candle, there are a few key questions you must ask yourself: What type of room do you intend to use this candle in? Our candles can be used to fragrance all sorts of rooms, provid...
  • How long do the candles last?
    Our small candles (70 g) burn for 20 hours. Our classic candles (190 g) burn for 60 hours. Our coloured candles (300 g) burn for 75 hours. Our large candles (600 g) burn for 90 hours. And last but not least, our extra large stoneware indoor or outdoor candles ...
  • How to use my diptyque candle?
    To get the best from your diptyque candle please follow the help advice below: The first time you burn your diptyque candle, allow it to burn until the whole of the top is liquid wax, this may take between 2-3 hours and will help your candle to burn more evenl...
  • How are diptyque candles made?
    Diptyque candles are luxury craft products made in France. Noble, rare or precious, the raw materials that compose each perfume are selected with the greatest care. Because each perfume concentrate reacts differently to heat, meticulous care is taken to find th...
  • My candle doesn't burn evenly. Is it normal?
    Your candle will burn evenly if you follow our candle care advice. In order to ensure that your candle burns evenly, it is vital that you allow it to burn for 2/3 hours, or longer, for the first time you use it. Allow all the wax on the surface of the candle to...
  • The glass of my candle has turned black. What can I do?
    Black marks are a result of the wick being too long or too close to the glass. These can easily be removed using a damp cloth, ensuring the candle has been snuffed out first. Take care not to get any moisture on the glass or wax before lighting your candle agai...
  • When did you create your first candle?
    In 1963, the founders devised a series of candles inspired by their fabrics. Their candle-maker gave them the idea of adding fragrance to them, which was their first innovation. The fragrances they chose were hawthorn, cinnamon and… tea, a revolution in the fra...

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