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  • How should I apply fragrance to myself?
    If you wish to enhance the diffusion of your fragrance, try applying it to what are referred to as your "pulse points" (i.e. behind the ears, on your wrists and on the insides of your elbows). Be aware that a well-moisturised skin will diffuse the fragrance bet...
  • When did you create your first fragrance?
    In 1968, seven years after diptyque was founded, Desmond Knox-Leet, one of the three founders, persuaded his two friends to create their own eau de toilette. Inspired by a potpourri recipe and based on notes of cinnamon, rose, clove, geranium and sandalwood, th...
  • How do I choose the right fragrance?
    Choosing a fragrance is a personal matter that will call upon your emotions and memories, an imaginary journey that is unique to the individual. If you would like advice on choosing a fragrance, you can visit one of our points of sale, where a fragrance expert ...
  • Are your fragrances unisex?
    Diptyque refuses to be bound by the conventions of gender or culture, which is why its fragrances are not specifically designed for men or for women. We focus more on the personal emotional response to the fragrance, and invite the individual to embark upon the...
  • What is the difference between an Eau de Parfum and an Eau de Toilette?
    An eau de parfum is not simply a more concentrated version of an eau de toilette.  It is a more intense but also different take on the olfactory story. The perfumer (‘the nose’) highlights one of its character traits using new ingredients or a new accord while ...
  • My fragrance doesn't smell like it used to. What can I do?
    You can visit your nearest store to benefit from our advisers' expertise and discover our full range of fragrances. We recommend that you keep your bottle in a cool, dry environment, away from direct sunlight and to use your fragrance within 36 months from open...
  • My fragrance pump is broken or lost. What can I do?
    If you purchased your fragrance in a store, please return the item to the store so that our team can attempt to repair the pump or replace your fragrance.If you purchased through our website, please contact the Customer Care Service.

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