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    Our Customer Care Service would be happy to help. Get in touch by email and we’ll respond from Monday to Friday, between 10am and 5pm (excluding holidays).

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    What are the delivery times, methods, and fees?

    Hong Kong Delivery can take 2 to 5 business days within Hong Kong.

    Once your order has been placed you will receive an email confirmation to let you know we have received your order and payment. Once your parcel has been shipped you will receive the update from the logistics carrier.

    Hong Kong Delivery can take 2 to 5 business days within Hong Kong.

    Once your order has been placed you will receive an email confirmation to let you know we have received your order and payment. Once your parcel has been shipped you will receive the update from the logistics carrier.

    You will receive your order within an estimated time of 2 to 5 business days; 3 to 7 business days for specified areas below.


    Ma Wan, Chek Lap Kok (including Hong Kong International Airport), Hong Kong Disneyland), Discovery Bay - Delivery schedule: Every Tuesday, Thursday, and Saturday


    Ngong Ping 360, Lantau Island, Mui Wo, Tai O - Delivery schedule: Every Saturday

    If the delivery address is in Cheung Chau, Lamma Island, or Peng Chau, only delivery service is currently available and pickup service is not provided.

    Delivery schedule:

    • Cheung Chau and Lamma Island: Monday to Saturday
    • Peng Chau: Tuesday, Thursday, and Saturday

    Deliveries to remote areas may require an additional 1–2 working days beyond the standard delivery time. Remote areas include Sai Kung, Clear Water Bay, Shek O, Stanley, Discovery Bay, Cheung Chau, Lamma Island, Peng Chau, and South Lantau Island (including but not limited to: Ma Wan, Tai O, Tong Fuk, Cheung Sha, Mui Wo, and Pui O).

    Please see shipping methods during checkout for full details of the delivery services.

    Diptyqueparis.com offers complimentary delivery on orders over HK$ 500.

    For any order less than or equal to HK$ 500, the shipping fees are HK$ 40 for Hong Kong deliveries.

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