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    Write to us

    Our Customer Care Service would be happy to help. Get in touch by email and we’ll respond from Monday to Friday, between 10am and 5pm (excluding holidays).

    Write to us

    Where can I get information and advice about products?

    For more details about our creations, you can contact us through the following channels:

    • Email: customercare@diptyque.com.hk (Our service hours are Monday to Friday, 10:00 a.m. to 5:00 p.m., excluding public holidays. We will reply within 1–2 business days. Thank you for your patience.)
    • Phone: Call any Diptyque boutique or counter to speak with our fragrance advisors.
    • In person: Visit our boutiques, where our fragrance advisors will be delighted to share more product details and guide you in exploring the world of Diptyque.
    • Store information: You can find our list of boutiques here.

     

     

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