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    Our Customer Care Service would be happy to help. Get in touch by email and we’ll respond from Monday to Friday, between 10am and 5pm (excluding holidays).

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    What gift services do you offer on your website?

    After purchasing from the official online store, you may bring your product to a boutique to enjoy the engraving service. We offer personalized engraving services for selected products, including classic candles, Les Mondes de Diptyque, certain large candles, as well as Diptyque Eau de Parfum and Eau de Toilette. 

    For more details about the personalized engraving service, please click here.

    Before completing your order, you may choose the Diptyque Signature Gift box” service. The option is available at the bottom of the checkout page, before payment.

    The Diptyque gift box includes:

    –A signature gift box

    –A fabric pouch

    –A personalized message card

    No invoice will be included in the package. Only a delivery note without prices will be enclosed.

    Your order summary will be sent via email and can also be viewed in your customer account.

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