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    Our Customer Care Service would be happy to help. Get in touch by email and we’ll respond from Monday to Friday, between 10am and 5pm (excluding holidays).

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    Can I exchange a personalized Diptyque product?

    Personalized Diptyque products are unique and therefore considered final sale. In accordance with our return policy, personalized items cannot be exchanged.

    If you have any questions, please feel free to contact our Customer Service team, who will be delighted to assist you.

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