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    Our Customer Care Service would be happy to help. Get in touch by email and we’ll respond from Monday to Friday, between 10am and 5pm (excluding holidays).

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    Which items can be engraved?

    Available for the Maison’s most iconic objects, engraving is offered in a selection of boutiques and on the website.

    Products eligible for engraving include:

    - Candles: small candles, classic candles, Les Mondes de Diptyque candles 

    - Home fragrance diffusers: Small size (100 ml) and classic model (200 ml)

    - Fragrances: Les Essences de Diptyque (100ml), Eau de Parfum (75ml), Eau de Toilette (100ml) , solid perfumes

    - Hand care: Comforting cleansing solution, velvet emulsion, exfoliating cleansing solution

    - Decoration: Ribbed and Torsades candle holders (for classic and small candle models)

    According to our return policy, personalized products cannot be returned, exchanged, or refunded. 

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