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    Our Customer Care Service would be happy to help. Get in touch by email and we’ll respond from Monday to Friday, between 10am and 5pm (excluding holidays).

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    Where can I benefit from the engraving service?

    Engraving services are available at selected Diptyque boutiques. 

    Currently, engraving is offered at 

    Diptyque Hong Kong: IFC, Festival Walk, Elements, Harbour City, and K11 Musea boutiques

    Diptyque Macau: Londoner 

    Please note: According to our return policy, personalized products are non-returnable, non-exchangeable, and non-refundable.

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