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    Write to us

    Our Customer Care Service would be happy to help. Get in touch by email and we’ll respond from Monday to Friday, between 10am and 5pm (excluding holidays).

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    Can I personalise a gift?

    Every detail can be tailored to the recipient’s personal preferences, transforming your gift into a truly unique treasure. We offer a variety of personalization options:

     

    Offline Purchases

    -Customized gift box: Create your own combination of items, carefully wrapped in Diptyque tissue paper. In selected boutiques, you may also add the recipient’s initials with a handcrafted stamp on the box.

    -Engraving service: Personalize candles or perfume bottles with a name, initials, or a special date.

    -Personal message: Upon request, we can include a message card inside the gift box to convey your wishes.

     

    Online purchases 

    When placing an order online, you may choose the Diptyque Signature Gift wrapping. Your order will be wrapped in a Diptyque Signature Gift Box also including a pouch and a personalized card.

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