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    Our Customer Care Service would be happy to help. Get in touch by email, phone, or instant message and we’ll respond from Monday to Friday, between 10am and 7pm and 10am and 5pm on Saturdays (excluding holidays).

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    What are the delivery times, methods, and fees?

    To offer you the best possible experience, several delivery options are available.

    In France

    In mainland France, Corsica, and Monaco, several delivery methods are available to you:

    • Standard delivery: handled by Colissimo, your order is delivered within approximately 3 working days after shipping. Delivery fees of €5.90 are waived for orders over €60.
    • Express delivery: via Fedex, for receipt within 1 to 2 working days (excluding weekends and public holidays). The fee is €14.
    • Delivery within 2 hours: currently unavailable
    • Click & Collect: available for certain postal codes in Île-de-France, in a selection of Parisian stores. Your order is prepared on the same day and an email will notify you as soon as it is ready. You then have 6 days to pick it up in-store, at no extra cost.

    The time of order can make a difference

    Any order placed before 12pm, Monday to Friday, is shipped the same day.
    In case of personalized engraving, an additional delay of 1 to 2 working days may be necessary.

    Internationally

    To find out about international delivery options, please visit our dedicated sites via the country selector at the bottom left of your screen (on desktop) or in the footer (on mobile).

    Delivery fees are indicated at the time of order, according to the option chosen.

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