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    Write to us

    Our Customer Care Service would be happy to help. Get in touch by email, phone, or instant message and we’ll respond from Monday to Friday, between 10am and 7pm and 10am and 5pm on Saturdays (excluding holidays).

    Write to us

    Where can I get information and advice about the products?

    For more details about our creations, we invite you to:

    • Contact our Customer Relations Service at +33 (0)1 85 73 77 10, Monday to Friday from 10am to 7pm and Saturday from 10am to 5pm (excluding public holidays)
    • Call directly the boutique of your choice to speak with our advisors
    • Visit a boutique, where our teams will be delighted to assist you in discovering the Diptyque universe

    Find the list of our points of sale here. 

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