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    Our Customer Care Service would be happy to help. Get in touch by email, phone, or instant message and we’ll respond from Monday to Friday, between 10am and 7pm and 10am and 5pm on Saturdays (excluding holidays).

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    Are delivery and return costs reimbursed?

    For a simple and free return, you can generate a prepaid return label at any time via our dedicated portal.
    If you choose to return your entire order, the initial delivery costs will also be reimbursed.
    However, if only certain items are returned, these costs cannot be reimbursed.

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