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    Write to us

    Our Customer Care Service would be happy to help. Get in touch by email, phone, or instant message and we’ll respond from Monday to Friday, between 10am and 7pm and 10am and 5pm on Saturdays (excluding holidays).

    Write to us

    How to Place an Order Online?

    Browse our website and select the creations of your choice by clicking “Add to Cart.”

    Once your selection is complete, go to your “Cart” at the top right of the screen to finalize your order. The site guides you step by step:

    • Adjust the desired quantities if necessary
    • Select your samples (you can choose up to two)
    • Add, if you wish, a signature gift box, including careful packaging and a personalized message
    • Select your delivery method and payment option

    To learn more about delivery options and accepted payment methods, you can visit our dedicated page: Shipping and Delivery.

    If you are undecided between several creations or looking for personalized inspiration, our Customer Service team is available by phone, email, or live chat.

    To simplify your future purchases, we recommend creating an account. It allows you to track your orders more easily.

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