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    Write to us

    Our Customer Care Service would be happy to help. Get in touch by email, phone, or instant message and we’ll respond from Monday to Friday, between 10am and 7pm and 10am and 5pm on Saturdays (excluding holidays).

    Write to us

    Can I create a custom candle?

    We offer an exceptional semi-custom candle service, available exclusively in the Private Salons of our Houses in Paris and London.

    This service allows you to create a unique candle from over 200 possible combinations of scents and finishes:

    - Start by choosing from 25 designs and finishes of stoneware pots, crafted by the renowned porcelain manufacturer Porcelaine du Lot Virebent, a historic partner of the House. Options include solid colored glazes, precious finishes, or artistic color plays.

    - Complete your creation with one of our eight signature scents: Fig Tree, Berries, Roses, Amber, Wood Fire, Tuberose, Mimosa, or 34 Boulevard Saint-Germain.

    Each candle is handmade, following traditional ceramic craftsmanship. This service is available starting from €700.

    Learn more here.

    Appointments can only be made by phone at:

    Maison Diptyque Paris - 11 rue Duphot, Paris. +33 1 86 70 85 38

    Maison Diptyque London - 107 New Bond Street, W1S 1ED London. +44 20 7199 8439

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