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    Our Customer Care Service would be happy to help. Get in touch by email, phone, or instant message and we’ll respond from Monday to Friday, between 10am and 7pm and 10am and 5pm on Saturdays (excluding holidays).

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    Can I have my perfume bottle engraved?

    Our engraving service allows you to add a personal touch to the creations you wish to gift or keep for yourself.

    Available for the Maison’s most iconic items, engraving is offered in a selection of boutiques and on the website.

    In-store

    Perfumes eligible for engraving include:

    - Les Essences de Diptyque

    - Eau de Parfum 75ml and 200ml

    - Eau de Toilette 100ml

    - Solid perfumes

    Engraving takes approximately 15 minutes.

     

    We invite you to check which boutiques offer this service via our “Find Your Boutique” section.

     

    Online

    - Les Essences de Diptyque

    - Eau de Parfum 75ml

    - Eau de Toilette 100ml

     

    You can find them at this link.

     

    Delivery times may be extended in case of engraving.

    In accordance with our return policy, personalised products cannot be returned, exchanged, or refunded.

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