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    Write to us

    Our Customer Care Service would be happy to help. Get in touch by email, phone, or instant message and we’ll respond from Monday to Friday, between 10am and 7pm and 10am and 5pm on Saturdays (excluding holidays).

    Write to us

    Where can I get information and advice about products?

    For more details about our creations, we invite you to:

    • Contact our Customer Service team. We are available from Monday to Friday from 10 a.m. to 6 p.m. (excluding public holidays)
    • Call a boutique directly to speak with one of our Brand Ambassadors. 
    • Visit a boutique, where our teams will be delighted to assist you in discovering the Diptyque universe

    Find all store locations, including contact information, opening hours,  and services offered here. 

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