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    Write to us

    Our Customer Care Service would be happy to help. Get in touch by email, phone, or instant message and we’ll respond from Monday to Friday, between 10am and 7pm and 10am and 5pm on Saturdays (excluding holidays).

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    How to reserve a product in store?

    To select our e-reservation service, navigate to the product page. There you will see the option to "Reserve in a boutique." 

    Select the quantity you'd like to reserve and click "Next" to see a list of boutiques where the item is available.

    After choosing your preferred location and entering your contact details, you can expect a confirmation email from the boutique. Please wait until you receive this confirmation to pick up your item, which will be placed on hold for 24 hours.

    If you change your mind, simply cancel your reservation via the email you will receive. 

     

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