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    Our Customer Care Service would be happy to help. Get in touch by email, phone, or instant message and we’ll respond from Monday to Friday, between 10am and 7pm and 10am and 5pm on Saturdays (excluding holidays).

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    What gift services do you offer on your site?

    Engraving:

    We offer an online personalized engraving service for certain product categories, including classic candles, Les Mondes de Diptyque, some large candles, Eau de Parfum and Eau de Toilette as well as Diptyque Essences.

    This service can be selected directly from the product page of the item you wish to purchase.

    Learn more about personalized engraving options here.

    Gift Wrap:

    Diptyque offers free gift packaging on all online orders. Customers who have selected the gift option will receive their items in a signature Diptyque gift box tied with a ribbon. There is also the option to enter a gift message.

    To select gift packaging, simply scroll to the bottom of the page in your 'Shopping Bag. Customers who do not select the gift option will receive their items in a reusable Diptyque fabric pouch.

    No invoice is included: only a packing slip without any pricing listed.  

    A summary of your order is sent to you by email and remains accessible from your customer account.

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