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    Write to us

    Our Customer Care Service would be happy to help. Get in touch by email, phone, or instant message and we’ll respond from Monday to Friday, between 10am and 7pm and 10am and 5pm on Saturdays (excluding holidays).

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    What benefits do I receive with a Diptyque & You ?

    As an in-store customer with a Diptyque account or an online customer, we are pleased to offer you:
     
    • A welcome gift with your first purchase online or in-store
    • A birthday gift, if you provide your date of birth
    • Invitations to exclusive events
    • Early access to our private sales
    • Personalised surprise treats
     
    To enjoy the benefits of Diptyque & You, please make sure you have opted in to receive personalised emails, invitations, and gifts, and have provided your date of birth during checkout.

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