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    Our Customer Care Service would be happy to help. Get in touch by email, phone, or instant message and we’ll respond from Monday to Friday, between 10am and 7pm and 10am and 5pm on Saturdays (excluding holidays).

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    Can I create a custom candle?

    Although not currently available in the US or Canada, we offer an exceptional semi-custom candle service, offered exclusively in the Private Salons of our Maisons in Paris and London.

    This service allows you to create a unique candle from over 200 possible combinations of scents and finishes: 

    - Start by choosing from 25 stoneware pot designs and finishes, crafted by the renowned Porcelaine du Lot Virebent manufacturer, a historic partner of the Maison. Options include solid colored enamels, precious finishes, or arty color combinations.

    - Complete your creation with one of our eight signature scents: Figuier, Baies, Roses, Ambre, Feu de Bois, Tubéreuse, Mimosa, or 34 Boulevard Saint-Germain

    Each candle is handcrafted using traditional ceramic expertise. This service is available starting at €600. 

    Learn more here. 

    Appointments can only be made by phone at: 

    Maison Diptyque Paris - 11 rue Duphot, Paris. +33 1 86 70 85 38

    Maison Diptyque London - 107 New Bond Street, W1S 1ED London. +44 20 7199 8439 

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