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    Our Customer Care Service would be happy to help. Get in touch by email, phone, or instant message and we’ll respond from Monday to Friday, between 10am and 7pm and 10am and 5pm on Saturdays (excluding holidays).

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    Where is the engraving service offered?

    Our engraving service is available both online, directly from the product page of the chosen item, and in select Diptyque boutiques.

    Please use our store locator to check if this service is offered at your chosen boutique. 

    Online, you can find all customizable creations here.  

    Please note that personalized products cannot be returned, exchanged, or refunded. 

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