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    Our Customer Care Service would be happy to help. Get in touch by email, phone, or instant message and we’ll respond from Monday to Friday, between 10am and 7pm and 10am and 5pm on Saturdays (excluding holidays).

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    Do you offer a customization or bespoke creation service for candles?

    Although it is not currently available in the US or Canada, we offer an exceptional semi-bespoke candle service, exclusively available in the Private Salons of our Diptyque Maisons in Paris and London.

    This service allows you to create a unique candle from over 200 possible combinations of scents and finishes: 

    - 25 designs and stoneware finishes are available, crafted by the Porcelaine Virebent workshop, a long-standing partner of the Maison. 

    - Each creation is then completed with a fragrance selected from eight iconic scents: Figuier, Baies, Roses, Ambre, Feu de Bois, Tubéreuse, or 34 Boulevard Saint-Germain, Mimosa, exclusive to this service, 

    Each candle is made to order by our wax artisan in the south of France. 

    Reservations can only be made by phone at: 

    Maison Diptyque Paris - 7 rue Duphot, Paris. +33 1 86 70 85 38 

    Maison Diptyque London – 107 New Bond Street. +44 20 7199 8439 

    Learn more about the Maisons

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