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    Our Customer Care Service would be happy to help. Get in touch by email, phone, or instant message and we’ll respond from Monday to Friday, between 10am and 7pm and 10am and 5pm on Saturdays (excluding holidays).

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    Can I have a care bottle engraved?

    The Diptyque engraving service allows you to personalize care products that you wish to give as a gift or to treat yourself.

    Available for certain items, personalization is offered in a selection of boutiques only.

    The creations eligible for engraving include:

    - The Comforting Cleansing Hand Solution

    - The Exfoliating Cleansing Hand Solution

    - The Velvet Hand Emulsion

    We invite you to check which boutiques offer this service via our “Store Locator” section.

    As our engraving machines may occasionally be unavailable due to maintenance, we recommend contacting the store before your visit to confirm the service is available for the item you wish to have engraved.

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