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    Our Customer Care Service would be happy to help. Get in touch by email, phone, or instant message and we’ll respond from Monday to Friday, between 10am and 7pm and 10am and 5pm on Saturdays (excluding holidays).

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    What exclusive services and experiences can I find there?

    We offer a personalized, intimate, and creative journey, centered around four signature experiences: 

    - The creation of an exceptional semi-custom candle 

    A workshop to create a unique, very large-format candle. Choose from a stoneware pot crafted by the Virebent manufactory, available in 25 designs and finishes, to pair with 8 scents, including Mimosa, exclusive to Diptyque Houses. Altogether, nearly 200 combinations are possible. 

    Discover all the details and book your moment here. 

    - The Perfume Consultation 

    By reservation, enjoy a one-hour conversation with an expert to explore your olfactory imagination and choose your ideal scent from over 40 fragrances. A personal story is crafted based on your profile and favorite notes. 

    Discover all the details and book your moment here. 

    - The Workshop 

    Around a large artisan table, we host creative, educational, and hands-on workshops. Art of bouquet making, gift wrapping with colorful tissue papers, meetings with talents and lifestyle experts, small-group sessions with olfactory experts. A playful interlude to spark your imagination. 

    Discover all the details and book your moment here. 

    - Les Lumières Diptyque 

    Several times a year, the House lights up. By the glow of hundreds of candles, visitors and passersby discover the boutique and its treasures in a dreamlike and festive atmosphere. 

    Discover all the details and book your moment here.

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