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    Our Customer Care Service would be happy to help. Get in touch by email, phone, or instant message and we’ll respond from Monday to Friday, between 10am and 7pm and 10am and 5pm on Saturdays (excluding holidays).

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    Are there days when my package won't ship?

    All orders ship from Monday through Friday, excluding public holidays. Our warehouse is closed on these dates:

    • New Year's Day & the day after 
    • Martin Luther King Jr. Day
    • President's Day
    • Spring Equinox
    • Good Friday
    • Memorial Day
    • Juneteenth 
    • Independence day
    • Labor Day
    • Columbus Day
    • Veterans Day
    • Thanksgiving Day & the day after Thanksgiving 
    • Christmas Eve & Christmas Day
    • New Year's Eve

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