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    Product advice

      • Where can I find the composition of skincare products?

        The list of ingredients, also known as the INCI list, is indicated on the product packaging or directly on the bottle...

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      • How do I store my skincare products?

        A few simple steps are enough to extend the life of your products and preserve their quality. Seemingly trivial but e...

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      • Are there refills available for skincare products?

        Some skincare bottles have been designed to accompany each beauty ritual over time. A single refill is enough to exte...

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      • How do I take care of my diptyque candle?

        For the first use, I recommend letting the candle burn for 2 or 3 hours, until the entire surface of the wax has beco...

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      • Can I have my creations engraved?

        Available for the most iconic items of the house, engraving is offered in a selection of boutiques and on the website...

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      • What can I do if the glass of my candle turns black?

        Black marks can be removed once the candle is extinguished using a cloth soaked in hot soapy water or by using La Dro...

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      • How can I take care of my candle?

        A handcrafted creation of exceptional quality, your Diptyque candle deserves the utmost care. Here are some tips to o...

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      • How do I choose the right candle size?

        It all depends on the size of the room you wish to scent and the desired intensity. Different formats are available: ...

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      • How does an Hourglass work?

        The Hourglass is a unique object designed for close-proximity olfactory diffusion. To activate it, simply turn it ove...

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      • What is the difference between Eau de Parfum and Eau de Toilette?

        Eau de parfum is not simply an eau de toilette with a higher concentration.It is another interpretation of the olfact...

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      • Can I personalise a perfume gift box?

        In store, it is possible to personalise your gift box with a unique touch: adding your initials to the box, choosing ...

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      • How to apply perfume?

        For a delicate and enveloping scent trailSpray the eau de toilette or eau de parfum from one shoulder to the other, p...

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      • How to find my ideal fragrance?

        The best way to discover a fragrance is to try it on your skin, as each scent evolves differently depending on the wa...

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      • How can I preserve my perfume to maintain its quality?

        We recommend that you store your perfume away from light and temperature fluctuations.

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      • Does a change in colour affect the fragrance?

        Diptyque does not use colourants. However, a fragrance may change in colour, as some natural raw materials are sensit...

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