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    Product Advice

      • Can I apply the skincare products to my face or hair?

        Exclusively designed for the body, Diptyque skincare products are not suitable for the more delicate skin of the face...

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      • Are your body care products scented?

        Fragrance is at the heart of each of our creations, whether they are for the home or personal use. With skin-friendly...

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      • Where can I find the composition of skincare products?

        The list of ingredients, also known as the INCI list, is shown on the product box or directly on the bottle if it is ...

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      • Are there travel-size formats?

        Select skincare products are available in carry-on friendly sizes, ideal for travel. These include:- Luxurious balm -...

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      • How do I store my skincare products?

        A few simple steps help preserve the integrity of your skincare over time. While subtle, these habits are essential t...

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      • What is the average shelf life of a skincare product once opened?

        The shelf life varies depending on the product and its composition. We invite you to refer to the PAO (Period After O...

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      • How do I use my home fragrance diffuser?

        You will find the assembly instructions inside the product box.Designed to stand the test of time and be refilled end...

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      • What are the best practices and maintenance tips for scented cartridges?

        Scented cartridges are used with home diffusers (electric diffuser and electric wall diffuser) as well as for the car...

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      • How do I use my car diffuser?

        You will find the assembly instructions inside the product box.You can choose a cartridge with a different fragrance ...

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      • How do I use my electric diffuser for the home?

        You will find the assembly instructions inside the product box.For optimal diffusion, it is recommended to use the el...

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      • How do I use my electric wall diffuser?

        The Electric Wall Diffuser is part of the "Un Air de Diptyque" collection. It is original and unique due to its exclu...

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      • How do I use my hourglass?

        You will find the assembly instructions inside the product box. Simply flip the hourglass to start its diffusion cyc...

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      • How do I care for my diptyque candle?

        For the first use, I recommend letting the candle burn for 2 or 3 hours, until the entire surface of the wax has beco...

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      • Can I have my creations engraved?

        Available for the most iconic items of the house, engraving is offered in a selection of boutiques and on the website...

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      • What should I do if black soot appears on the glass of my candle?

        Black soot can easily be removed from the candle vessel with a wash cloth dampened with warm water and a small amount...

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      • How can I care for my candle?

        A handcrafted creation of exceptional quality, your Diptyque candle deserves the utmost care. Here are some tips to o...

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      • How do I choose the right size for my candle?

        It depends on the size of the room you want to scent and the desired intensity. Different sizes are available: - Mini...

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      • How does the Hourglass Diffuser work?

        The Hourglass Diffuser is a unique object designed for close-proximity scent diffusion. To activate it, simply turn i...

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      • How to choose your perfume?

        Choosing your perfume is a personal process that appeals to emotions and memories; it is an imaginary journey unique ...

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      • What is the difference between Eau de Parfum and Eau de Toilette?

        Eau de parfum is not simply an eau de toilette with a higher concentration.It is another interpretation of the olfact...

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      • Can I customize a perfume gift box?

        In-store, it is possible to personalize your gift box with a unique touch: adding your initials on the box, choosing ...

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      • Are Diptyque fragrances gender-free?

        At Diptyque we embrace the spirit of individuality, going beyond traditional gender and cultural conventions. We focu...

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      • What are your olfactory families?

        Diptyque invites you on a true sensory journey through four main olfactory families:- Citrus: Citrus fragrances alway...

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      • How to apply fragrance?

        For a delicate and enveloping scent trailSpray the eau de toilette or eau de parfum from one shoulder to the other, p...

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