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    Our Customer Care Team is at your service. For assistance, please contact us via email, phone, or instant message. We are available to respond to your enquiries +44 (0)808 501 5907, open from 9am to 6pm Monday to Friday and from 9am to 4pm on Saturdays. (excluding public and bank holidays).

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    Diptyque & You and Customer Account

      • What is Diptyque & You?

        This refers to all the benefits we offer to our in-store customers who have a customer account, as well as to our onl...

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      • What are the benefits of having a Diptyque & You ?

        As an in-store customer with a Diptyque account or an online customer, we are pleased to offer you: A welcome gift wi...

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      • How to stay informed about Diptyque & You benefits?

        When creating your account in a boutique or placing an order on our website, simply consent to receive our communicat...

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      • How can I modify or delete the information associated with my account ?

        By logging into your account, you can at any time:Update your personal informationManage your contact preferences (em...

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      • I have an in-store account. Do I need to create an online account?

        If you already have an online account, it will be active the next day in-store.If you have an in-store account, it is...

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      • Why subscribe to the Diptyque newsletter?

        To build a special connection with the Maison. You will receive correspondence tailored to you: new product launches,...

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      • How can I subscribe or unsubscribe?

        You can subscribe at any time by entering your email address at the bottom of our homepage, in the "Let's keep in tou...

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