Diptyque & You and Customer Account

• Diptyque & You

  

  • What is Diptyque & You?

    This refers to all the benefits we offer to our in-store customers who have a customer account, as well as to our onl...

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  • What benefits do I receive with a Diptyque & You ?

    As an in-store customer with a Diptyque account or an online customer, we are pleased to offer you: A welcome gift wi...

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  • How do I stay informed about Diptyque & You benefits?

    When creating your account in a boutique or placing an order on our website, simply consent to receive our communicat...

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  • How can I receive my Birthday Gift?

    Customers with a Diptyque account who have made at least 1 purchase on diptyqueparis.com or at a Diptyque boutique in...

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• Manage My Customer Account

  

  • Why has my order history disappeared?

    We apologize for any confusion regarding your order history. We are currently making system enhancements designed to ...

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  • How can I modify or delete the information associated with my account ?

    By logging into your account, you can at any time:Update your personal informationManage your contact preferences (em...

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  • I have an in-store account. Do I need to create an online account?

    If you already have an online account, it will be active for in-store use the following day.If you have an in-store a...

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• The Diptyque Newsletter

  

  • Why subscribe to the Diptyque newsletter?

    To create a meaningful connection with the Maison, you’ll receive communications tailored to you, including updates o...

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  • How can I subscribe or unsubscribe from the Diptyque newsletter?

    You can subscribe at any time by entering your email address at the bottom of our homepage, in the "Let's keep in tou...

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