Topics

    Write to us

    Our Customer Care Service would be happy to help. Get in touch by email, phone, or instant message and we’ll respond from Monday to Friday, between 10am and 7pm and 10am and 5pm on Saturdays (excluding holidays).

    Write to us

    Gift services

      • What is the art of gifting according to Diptyque?

        Since the beginning, giving a Diptyque object is an artistic ritual where art meets material. Each gift pays tribute ...

        See article
      • Can I personalize a gift?

        In-storeEvery detail can be tailored for the recipient to turn your gift into a unique piece. Different personalizati...

        See article
      • Which items can be engraved?

        Available for the Maison’s most iconic objects, engraving is offered in a selection of boutiques and on the website.I...

        See article
      • Where can I benefit from the engraving service?

        The engraving service is available both online, directly from the product page of the chosen item, and in a selection...

        See article
      • Can I create a custom candle?

        We offer an exceptional semi-custom candle service, available exclusively in the Private Salons of our Maisons in Par...

        See article
      • Do you offer corporate gifts?

        To celebrate a partnership, thank a team, or mark a special occasion, we offer a dedicated corporate gifts catalogue ...

        See article
      • Is it possible to personalise business gifts?

        Business gifts can be personalised with the same options as those offered in store:  - Engraving on a selection of pr...

        See article
      • How to place a corporate gift order?

        We invite you to contact our Customer Relations Service, who will be happy to forward your request to the Corporate P...

        See article