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    Our Customer Care Team is at your service. For assistance, please contact us via email, phone, or instant message. We are available to respond to your enquiries +44 (0)808 501 5907, open from 9am to 6pm Monday to Friday and from 9am to 4pm on Saturdays. (excluding public and bank holidays).

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    Gift services

      • What is the art of gifting according to Diptyque?

        Since the very beginning, giving a Diptyque object has been an artistic ritual where art meets material. Each gift pa...

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      • Do you offer gift sets?

        Our gift sets are perfect for both small gestures and special occasions.We offer several ways to give:Choose from our...

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      • Can I add a personal message to my gift?

        If you wish, you can include a personalised message with your gift. Simply request this at checkout, or select the op...

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      • Are your gift wrappings sustainable?

        Diptyque’s commitment to sustainability is reflected in every detail, with the same care devoted to our creations. Th...

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      • What are your gift selections?

        To celebrate a special occasion or mark a precious moment, we offer unique selections: Gift Sets: Create your own or ...

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      • Can I personalise a gift?

        In StoreEvery detail can be tailored to turn your gift into a unique creation. Several personalisation options are av...

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      • Which items can be engraved?

        Engraving is available for some of the Maison’s most iconic objects and offered in selected boutiques.Products eligib...

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      • Where is the engraving service available?

        The engraving service is available exclusively in selected Diptyque boutiques.You can check which boutiques offer the...

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      • Can I create a bespoke candle?

        We offer a semi-bespoke exceptional candle service, available exclusively in the Private Salons of our Maisons in Par...

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      • Do you offer corporate gifts?

        To celebrate a partnership, thank a team or mark a special occasion, we offer a dedicated business gifts catalogue wh...

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      • Is it possible to customise business gifts?

        A selection of our business gifts can be elegantly personalised, allowing you to create a truly memorable gesture. Ou...

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      • How do I place a corporate gift order?

        To place a corporate gift order, we warmly invite you to contact our Customer Relations Service who will refer you, o...

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      • What are the delivery times for a corporate order?

        For corporate orders within the United Kingdom, please allow 4 to 5 working days from the confirmation and validation...

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