Skip to main content
中文 (香港)
dropdown-menu
Diptyque Help Centre home page
user-icon

Explore Topics

  1. Diptyque
  2. Product advice
  3. Candles and Home

Candles and Home

  • How can I refill my classic candle?
  • How to choose the size of my candle?
  • What is the burn time of a candle?
  • What are the different scents offered by Maison Diptyque?
  • How to choose my home fragrance diffusers?
  • What is a Scented Wax Oval?
  • Can I have my creations engraved?
  • What can I do if the glass of my candle turns black?
  • How can I take care of my candle?
  • How to choose the right candle size?
  • How does an Hourglass work?
  • What is the Culbuto and how to use it?
  • What products are offered in the La Droguerie collection?
  • How to know if a product is authentic?
  • Can I recycle or reuse my candle jar?
  • Is it possible to create a box set with several candles?
  • Do you offer a customization or bespoke creation service for candles?
  • Which products are refillable?
  • How should I clean a candle jar after use?